Shipping and Delivery Information

At Trendz E-bikes, we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy to understand the estimated shipping time for your order.

Shipping Time

Our standard shipping time is 10-15 days for most products. However, please note that some products may have a longer shipping time due to various factors such as availability, customization, or international shipping.

Factors Affecting Shipping Time

There are several factors that may contribute to longer shipping times for certain products:

• Availability: If a product is currently out of stock or on backorder, it may take longer to ship.
• Customization: If you have requested any customization or personalization for your order, it may require additional processing time.
• International Shipping: For international orders, customs clearance and local delivery processes may cause delays.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its estimated delivery date.

Shipping Methods

We work with reliable shipping carriers to ensure the safe and timely delivery of your order. The specific shipping method used for your order may vary depending on the size, weight, and destination of the package.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the product or shipping costs.

At Trendz E-bikes, we strive to provide a seamless shopping experience for our customers. We understand that shipping is an essential part of the online purchasing process, and we want to ensure that you have all the information you need to make an informed decision. Please take a moment to familiarize yourself with our shipping policy.

Shipping Responsibility

When you place an order with Trendz E-bikes, we take full responsibility for ensuring that your items are carefully packaged and shipped to your designated address. We work with trusted shipping partners to deliver your order in a timely and efficient manner.

Lost or Missing Items

We understand that occasionally, items may go missing during the shipping process. While we take every precaution to prevent this from happening, we cannot be held liable for lost or missing items once they have been shipped. If you believe your order has been lost or is missing, please contact our customer support team at BaysideEbikes@gmail.com, and we will assist you in resolving the issue.

Contact Us

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to contact our customer support team at BaysideEbikes@gmail.com. We are here to help and ensure that your shopping experience with Trendz E-bikes is nothing short of exceptional.