Shipping and Delivery Information

At Trendz E-bikes, we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy to understand the estimated shipping time for your order.

Shipping Time

For Kits and Batteries: Sea Shipping 35-45 days, Air Shipping 15-20 days

All Other Products: Sea Shipping 10-15 days, Air Shipping 10-15 days

Tracking Your Order

Once your order has been shipped contact us via social media or email. We will provide you a tracking number and status for your parcel.

Shipping Methods

We work with reliable shipping carriers to ensure the safe and timely delivery of your order. The specific shipping method used for your order may vary depending on the size, weight, and destination of the package.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.

Shipping Responsibility

When you place an order with Trendz E-bikes, we take full responsibility for ensuring that your items are carefully packaged and shipped to your designated address. We work with trusted shipping partners to deliver your order in a timely and efficient manner.

Lost or Missing Items

We understand that occasionally, items may go missing during the shipping process. While we take every precaution to prevent this from happening, we cannot be held liable for lost or missing items once they have been shipped. If you believe your order has been lost or is missing, please contact our customer support team at info@TrendzEbikes.store, and we will assist you in resolving the issue.

Contact Us

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to contact our customer support team at info@TrendzEbikes.store. We are here to help and ensure that your shopping experience with Trendz E-bikes is nothing short of exceptional.